Refund and Returns Policy for 80 Cup

Contact Information: [email protected]

Products/Services Covered: All products available in our online store.

1. Timeframe for Returns: Customers have a 14-day period to return their items, starting from the day they receive their order, in accordance with EU laws.

2. Conditions for Returns: Returns are accepted if:

• The product is faulty or damaged
• The product does not match the description
• The product is unused and in its original packaging

3. Refund Process: To initiate a refund, please contact us at [email protected] with your order details. We will guide you through the return process.

4. Non-Returnable Items: We cannot accept returns for:

• Perishable goods (e.g., coffee beans once the package is opened)
• Sealed items that have been opened after delivery

5. Shipping Costs: If the return is not due to an error on our part, customers are responsible for return shipping costs. If the product is faulty or not as described, we will cover the shipping costs.

6. Processing Time: Refunds will be processed within 7 days of receiving the returned item.

For any questions or further information, please contact us at [email protected].

These policies ensure compliance with the EU’s Consumer Rights Directive and related regulations regarding online purchases and returns​ (TermsFeed)​​ (European Union)​​ (European Union)​.